Do you repair cooktops from brands other than Sub-Zero?

Yes. Sub-Zero focuses on refrigeration, so the cooktops we repair in Burbank are typically Viking, Wolf, and Thermador models, often installed in kitchens with a Sub-Zero refrigerator.

Why does my gas burner keep clicking after it lights?

Common causes include moisture or residue near the igniter, a burner cap that isn't seated correctly, or a failing spark module or switch. If drying and reseating the cap doesn't stop it, we can test the ignition system.

Can you fix an induction cooktop that shows an error code?

Usually, yes. Error codes help narrow the problem to areas like the power boards, cooling fan, sensors, or touch controls. We confirm the cause with testing before replacing anything.

Is a cracked glass cooktop safe to use?

We recommend you stop using it. Cracks can spread with heat, and spills can reach the electrical parts underneath. Turn off the breaker and have the surface evaluated for replacement.

Which Burbank ZIP codes do you serve?

We serve homes throughout Burbank, including 91501, 91502, 91504, 91505, and 91506, plus nearby Glendale, La Cañada Flintridge, West Hollywood, Beverly Hills, and San Fernando.

Are you affiliated with Viking, Wolf, or Thermador?

No. Sub-Zero Appliance Experts is an independent repair company and is not affiliated with or endorsed by any appliance brand.

Cooktop Repair in Burbank, CA | Sub-Zero Appliance

The short answer

Sub-Zero Appliance Experts repairs gas, electric, and induction cooktops in Burbank, including Viking, Wolf, and Thermador models found in Sub-Zero kitchens. We diagnose the actual cause, such as a failed igniter, spark module, element, or control board, and explain the repair before any work begins.

When a burner won't light, a radiant element stays dark, or an induction zone flashes an error code, cooking dinner gets complicated fast. Sub-Zero Appliance Experts repairs high-end cooktops in Burbank homes, about 4 miles northeast of our North Hollywood base. Many kitchens built around a Sub-Zero refrigerator pair it with a premium cooktop, and we work on those cooktops every day, including Viking, Wolf, and Thermador gas, electric, and induction models. We serve homes across ZIP codes 91501, 91502, 91504, 91505, and 91506.

Cooktop Problems We See in Burbank Kitchens

Most cooktop calls fall into a few patterns. The symptom usually points toward a short list of parts, but confirming the cause takes testing, not guessing. Replacing parts until something works costs you time and money, so we check components before recommending anything.

Gas burner clicks but won't light, or lights and then goes out
Igniters that keep clicking after the flame is lit
Weak, uneven, yellow, or lifting flames
Radiant electric element that won't heat or won't shut off
Induction zone that doesn't detect the pan or shows an error code
Unresponsive touch controls or knobs that don't turn the burner down smoothly
Cracked glass or ceramic surface

Gas Cooktops: Igniters, Burners, and Flame Quality

Gas cooktops from Viking, Wolf, and Thermador use sealed burners with electronic ignition. Constant clicking is often caused by moisture or food residue around the igniter, a misaligned burner cap, or a failing spark module. A burner that won't stay lit can point to a dirty port, a problem with the ignition circuit, or a valve issue.

Flame quality matters too. A soft yellow flame or a flame that lifts off the burner can mean clogged ports, a mispositioned cap, or a gas supply problem. We clean, test, and adjust burners and replace igniters, spark modules, switches, and valves when they've failed.

If you ever smell gas, don't try to troubleshoot. Turn off the cooktop if it's safe to do so, leave the house, and call your gas utility from outside. Once the utility has cleared the home, we can repair the appliance.

Electric and Induction Cooktops

Radiant electric cooktops rely on heating elements, infinite switches or electronic controls, and limiters that protect the glass from overheating. When one element stays cold, the fault could be the element, its switch, or the wiring between them. When an element won't shut off, a stuck relay or switch is a common cause, and we recommend turning off the breaker until it's repaired.

Induction cooktops are more electronic. Pan detection failures, error codes, and zones that cut out mid-use can involve the induction generator boards, cooling fans, temperature sensors, or the touch control panel. Overheating protection can also trip if the cooling vents are blocked. We read the fault codes, test the boards and sensors, and replace only what's actually failed.

Tell us what your appliance is doing.

Call (213) 895-4367 Request Service

What to Expect From a Burbank Service Visit

Because Burbank is close to our North Hollywood base, getting a technician to your home is straightforward. Before the visit, it helps to have the brand, model, and serial number handy. The tag is usually under the cooktop, on the side of the burner box, or in the cabinet below.

At your home, the technician will confirm the symptom, test the relevant components, and explain what's wrong in plain terms. You'll know what the repair involves before work starts. Many common parts can be replaced on the first visit; when a specific part has to be ordered, we'll tell you and schedule the return trip.

We also serve neighboring communities, including Glendale, La Cañada Flintridge, West Hollywood, Beverly Hills, and San Fernando.

Simple Checks Before You Call

A few quick checks can save you a visit or help us diagnose faster. Make sure the cooktop's breaker hasn't tripped, since gas models need power for ignition too. On gas burners, confirm the caps are seated flat and the burner parts are completely dry after cleaning. On induction models, try a pan you know is induction-compatible, and check that nothing is blocking the cooling vents. If the problem continues, it's time for a professional diagnosis.